GOFIME PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from gofime.vn (the “Site”), use Web application or use Gofime mobile app on Google Play and App Store.
1. PERSONAL INFORMATION WE COLLECT
Device Information
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
When you install the Gofime mobile app to your mobile device, we collect device ID/name and model. We use this information for device identification. This is also called Device Information.
Account information
When you register a Gofime account, we collect your user name, email address and phone number. We use Account information for account identification and email or mobile phone communication about the account status and Gofime device status.
Location information
When you run the Gofime mobile app in your device, we collect location data through GPS (Android Operating System only). For web application, we also get current location from browser through HTML Geolocation API. We use this information to provide location tracking service on our web site and Android mobile app. We maintain this data only so long as is reasonable to provide our service. Out-of-date data is removed from our database. For iOS, we currently do not get your Location Information. Location Information for iOS mobile app is planning in the near future.
For Gofime devices, location information is get from GPS module inside the device and sent to Gofime server for monitoring. This information is saved in our databases and used for input references of our location estimation service.
We commit that any type of location information never be shared with any third parties.
Order Information
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
2. HOW WE COLLECT YOUR INFORMATION
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
– For web application, location information is get from HTML Geolocation API. For android Operating system, location information is get from GPS Location Provider/Manager and must be granted by user thourgh Android Permission Request. For iOS, we currently do not get Location Information. Location Information for iOS is planning in the near future.
3. HOW DO WE USE YOUR PERSONAL INFORMATION
Device Information
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns) .
We will also retain log files for internal analysis purposes. Log files are generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Account information
We use Account information for account identification and email or mobile phone communication about the account status and device status.
We will retain your information for as long as is reasonable to provide our service. Out-of-date information will be removed from our database. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Location information
In general, Location information is used to fulfil our service and make it better. In particular, for Gofime web application, location information is used to give geolocation service, direction service. For Android mobile app, location information show current user location. Therefore, mobile app user can see the distance and route between devices and user.
Besides, for Gofime devices, location information used for input references of our location estimation service.
Order Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with Gofime service and products information or advertising relating to our products or services.
– When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
4. HOW DO WE PROTECT YOUR INFORMATION
We have implemented procedures to safeguard and secure the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction and to help maintain data accuracy and ensure that your personal data is used appropriately.
We protect your data in your device. The Gofime mobile app collects location data from your tracked device. We encrypt your location data when transmitting from your device to our server. We then delete this data from your device once data transmission completes.
We protect your data on-line. Data access is protected by an account authentication process. Only account holder who knows the account credential can access to your own data in your account. Other users cannot access your data unless you have opted in location sharing.
We protect your data off-line. Your account and location data are stored in our secured database. Only employee who needs the information to perform a specific job is granted access. The server in which we store our database is hosted in a secure environment.
5. DO WE SHARE YOUR INFORMATION TO OUTSIDE PARTIES
We do not share your personal data with third parties, other than as necessary to fulfill our services. We do not sell your personal data to any third parties. We may be required to disclose an individual’s personal data in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. For example, we may share information to respond to a court order, subpoena, or request from a law enforcement agency.
6. GOOGLE ANALYTICS
We use Google Analytics to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit, when they do so, and what other sites they used prior to coming to this site. We use the information only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. Google Analytics uses cookie on your web browser to identify you as a unique user. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.
7. YOUR RIGHTS
We respect the confidentiality of your personal data. You have the following rights:
Request access to your personal data: The right to access, update or delete the information we have on you.
Request correction of the personal data that we hold about you: You have the right to have any incomplete or inaccurate information we hold about you corrected.
Object to processing of your personal data: This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to our processing of your personal data on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
Request erasure of your personal data: You have the right to ask us to delete or remove personal data when there is no good reason for us to continue processing it.
Request the transfer of your personal data: We will provide to a third-party you have chosen your personal data in a structured, commonly used, machine-readable format.
Withdraw your consent: You have the right to withdraw your consent on using your personal data. If you withdraw your consent, We may not be able to provide you with access to certain specific functionalities of the service.
To remove your personal data: please follow below instruction
Uninstall the Gofime mobile app from your device.
Login to your account page of the website to remove your device from your account. When your device is removed, its location data is also removed.
If you have subscribed any services, cancel the subscriptions on your account page.
Your account will be removed automatically after six months.
If you need to remove your account immediately, please email us at support@gofime.vn.
8. HOW OFTEN DO WE UPDATE THIS PRIVACY POLICY
We may modify this Privacy Policy from time to time. Please see the revised date at the top of this page to see when this Privacy Policy was last revised.
9. CONTACT US
If you have questions or concerns regarding this Privacy Policy, you should first email us at support@gofime.vn.